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Customer Testimonials

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Dear Linda,

I wanted to take a moment to thank you for doing such a great job in shipping my car. First, your kindness and vast knowledge of the car shipping industry impressed me. I can't thank you enough for working around my schedule, and making everything happen seamlessly, and expeditiously. My car had arrived within three weeks, where other companies had projected three to five weeks. I am so glad that I was able to work with you, and I would recommend you to anyone I know. Thanks again for everything!!
Steve, Hawaii

 

Linda, I got the truck on Friday no problems. thanks again for all your help take care.
Sam, Hawaii

 

I got my Ventura from you all in perfect condition, as with all my cars I ship with you! Thanks again!
Gord, Canada

 
ship a car to europe

Hi Linda, the 59 Cadillac arrived this morning as scheduled.  Thanks for all your hard work on this!
Lincoln, Australia

 

Hi Eric, everything went great! They got the bike up here in A-1 condition. I will certainly use you all again the next time I move and will recommend you all to everyone I work with. Thanks again! 
Bill, South Carolina.

 

Ms. Linda, it was great working with you on having my Maxima shipped from Tampa, Florida to Guam.  Everything went well.  My car is in great shape.  I picked up my vehicle several weeks ago. Thanks again and blessings to you!
Jon, Guam



  
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Dunn & Bradstreet

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For Our Active Military Members

 
 Call: 866-498-2366


 Federal Motor Carrier # 600424


Transporter Auto Services, Inc.


an Auto Shipping and Vehicle Import/Export Corporation
"We don't want all the business...just your business"

Book Your Order and Terms & Conditions

T.A.S. Auto Transport Services, Inc. has provided below, answers to a list of Frequently Asked Questions (FAQs) and concerns most of our customers usually have, regarding their shipping needs and transport of their vehicle. Our professional staff will answer any questions you may have in order to service you better. We hope the answers below are informative, and help make your experience with us a pleasant one.

The transporter will not be responsible for any damage not resulting from transporter negligence. During Transport, Vehicles and Vehicle Equipment May Cease to Operate Property Through No Fault of the Transporter.

By shippers signature or his/her agent’s signature. Transporter Auto Services, Inc. and agents, jointly and separately are authorized to operate & transport vehicle(s) from the point of the origin specified on the reverse side to point of departure and to the specified destination.

Upon acceptance of vehicle, shipper or receiving agent are liable for all transport chargers due for shipment to Transporter Auto Services Inc. or its agent. Shipper will be responsible to pay all attorneys fees for collection and interest at a periodic rate of 10.0% per month or 24% per year. Including and irrelevant to any prior payments made to a third party involved, i.e. freight, forwarder, broker.

No personal belongings are to be transported in or on vehicles; Transporter Auto Services Inc. shall not be responsible for loss or damage to personal belongings, including any “personal property” left in the vehicle, including loss or damaged stereo equipment, and damage to any non stock items of the vehicle.

Shipper must furnish carrier with necessary keys to vehicle and access to all compartments. Shipper is responsible for completely disarming alarm/security system. In the event alarm is activated, transporter may disarm security by any means affective.

Unless the entire order, including any additional charges, has been prepaid, or other arrangements have been made, shipper shall pay all COD amounts, including any additional charges in certified funds or cash upon delivery.

Shipper shall pay all costs, including storage, additional delivery costs incurred as a result of shipper’s breach of any obligation under this agreement, including inability to provide sufficient funds are due, and inability to be present for accepting vehicle. Customer agrees to meet the transporter’s driver at any specified time and place, if driver is unable to delivery to front door, no exceptions.

No delivery time is guaranteed. Absolutely no specific dates, schedules, or guarantees are implied regarding pick up and delivery times or dates. Carrier will not be held responsible for any non-use of the vehicle charges, including, but not limited to auto rentals, interest, or any other due to delay or damage to the vehicle

Shipper shall pay an additional $250.00 for each inoperable vehicle. If vehicle is rendered for shipment and later becomes non-operable, the $250.00 fee will be required to be paid, as well as any other charges incurred to accomplish delivery.

Nothing in this agreement is binding Carrier to pick up and/or deliver at locations from to which it is impractical to operate Carrier’s equipment on account of highway, street, or passage ways or inadequacy for loading or unloading facilities, local, state or federal law.

If vehicle is vandalized either during shipment or while awaiting shipment, Carrier will not be held responsible; owner will have to submit a claim to his/her own insurance or absorb the loss.

Shipper agrees that in event there is a problem regarding truck delivery, Interstate Commerce Commission regulations require that all outstanding freight charges be paid without deductions. All damages must be properly noted in the presence of the driver and the balance due to be paid in full by cash only.  If Transporter Auto Services, Inc. does not transport the vehicle, the responsible carrier transporting the vehicle shall be liable for any and all damage claims arising from the transport. Shipper agrees to file all claims with such carrier as identified and bring any legal action for damages against such carrier only. Shipper agrees to release and hold harmless Transporter Auto Services Inc. from any such claims.

Shippers agree that their vehicle is insured and their insurance has primary responsibility.

Automobile Transport Trucks are designed for shipping vehicles. NO PERSONAL belongings are to be transported in or on vehicle. We will not be responsible for loss or theft of personal items, or damage done to tour vehicle due to burglary. There is a possibility of a surcharge of $250.00 along with an undercarriage damage risk. Loaded vehicles will be transported at your own risk.


 TRANSPORTER AUTO SERVICES, INC. OR THEIR AGENT SHALL NOT BE LIABLE FOR THE FOLLOWING

a. Damage caused by leaking fluids, battery acid, cooling system anti-freeze system, industrial fallout or damage caused by acts of God.

b. Damage which is undetectable at time of pick-up due to vehicles dirty condition or weather condition.

c. Any glass damage.

d. Mechanical or electrical functions and damages caused by failing mechanics, electrical device, exhaust assembly, alignment or suspension.

e. Undercarriage damage and damage resulting from overloaded vehicles.

f. Shipper is responsible for preparing vehicle for shipment including loose parts, wheel damage, muffler or tail pipe, spoilers, nonstick kit additions, antennas, and switches. Any part that falls off during transport is the customer’s responsibility including damages caused by said part to any and all other vehicles involved. g. DAMAGE TO VEHICLE CAUSED BY:

1. Vehicles that cannot be driven on or off transporter under its own power.
2. Vehicles having defective or insufficient brakes, parking break, or parking gear.

h. Damage caused by freezing of engine, cooling system, or batteries.

i. Damage that result to vehicle from tie downs breaking or tearing.

j. Any convertible tops that are loose, torn, or has extensive wear, Bras and or any type of canvas or material coverings.

k. The Transporter WILL NOT be Responsible for Damage NOT Caused by the Driver

This agreement supersedes all prior written and/or oral agreements between Transporter Auto Services Inc. and the owner and may not be changed.

PLEASE READ!!!! 

Exceptions for damages or shortages must be noted on Bill of Lading and signed by agent at time of delivery. Claims must be made in writing within 7 days of delivery including pictures, and (2) estimate for repair. Claims will not be discussed via telephone. Inquiry and submission must be made in writing. Shipper agrees that carrier has right of venue in Municipal Court. Santa Cruz, Santa Cruz County California. All claims are subject to a $500.00 (five hundred dollar) deductible, and will be settled at actual cost. Send claims to:

5524 Scotts Valley Dr. #22 Scotts Valley, CA 95066

 

Customer Testimonials

Linda, we got our car with no issues which is great! Its nice to have our own car here. This was a stressful move and you did everything you said you would do! Thank you very much John and Sue W. Happy New Year!

Sent via BlackBerry from T-Mobile


Great thank you Linda for all of your help! I am very impressed with your company and how fast you were able to help me out. Thanks, Melissa


We are pleased to let you know that we received our car this afternoon.  Excellent service.  Everything went very smooth.  We will recommend your company to our friends.  And a special thanks to you for the excellent service.  You offered us a fast service.  It was really appreciated.


Hi Linda,

The car arrived as promised this morning. Everything went very smooth. Thank you for your help.  Mike K.


Linda,

Just wanted you to know that Matt (the driver) picked up the Fusion this morning (1st one on!) and he was great.   I feel very confident in the journey!!  Thanks again for making this all possible.

All the best,
Buffie A.


Hi Linda,

I just want to thank you for handling our shipping of my 2001 Chrysler to Hawaii. You were very professional, helpful and the whole process was effortless. Everyone from you, to the driver was especially nice.  I'm glad I found you on the Internet. The car was picked up  in Hawaii 20 days after I made the call, that's great; and your quote was the most reasonable one that I had received during the search. Thanks again for handling the order.

Sincerely,

Brenda C.


Linda,
 
I dropped off my car 2 hours ago and everything went real smooth.  I thank you for all your help in making this such an easy process.  I will refer your company to all the military folks stationed with me.  Thank you very much!!!

 

 

 

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With Transporter Auto Service, you don't have to pay a lot to get good service.